top of page

Network

shaw account:

name: falkland heritage society

id: 01879760245

customer service: 1 877 742 9249

speed: 750mbps

phone: 1 line

payments: preauthorized debit, monthly on 21st: $157.87

call to customer service 2024-04-27: 1515h
- shandor: cable modem inaccessible, technician will visit site:
  - Rogers Business Appointment Confirmation: Your Tech will arrive Monday April 29 between 8:00 AM - 10:00 AM at 5657 HWY 97, FALKLAND, BC. Installations may take longer than your appointment window.
  - To reschedule your appointment please call 1-877-742-9249.
  - To stop receiving messages, or to cancel your appointment, click the link below. Please do not text reply to this message.
  - https://n.otify.us/B1eg8y3385A8fR31?s
- 2 technicians arrived 0902h
  - saw immediately that the phone line to the building was severed.
  - evidence that a vehicle passed the phone line crossing the highway above regulation max height: 14ft.
  - line was pulled off the building and snapped at the first coax connection.
  - required fix, with bucket truck:
    - line must be repaired over highway,
    - line to building and twisted line remaining on building to be replaced.
    - access to inside building not required to effect repair
- bucket truck scheduled for wed may 1, between 8:00 AM - 10:00 AM
  - internet and phone line restored 1042h

bottom of page